for the enjoyment of all of our guests...

CAMERAS AND RECORDING DEVICES
The use of cameras (with or without flash), video or audio recorders, and other electronic devices inside Shaftman Performance Hall is not permitted.

CELL PHONES AND PAGERS
Cell phones and pagers should be set to silent mode or checked with the House Manager. Patrons who are paged or phoned will be discreetly contacted by the House Manager.

LATE SEATING
In order to not disturb other audience members or the performers, Jefferson Center Presents maintains the following late seating policy: Patrons arriving after curtain will be directed to temporary seating at the back of the house. Reserved seats can then be occupied at time deemed appropriate by a House Usher.  Other users of Shaftman Performance Hall may use different late seating policies on a per-event basis.  Please speak to a House Manager for information.

CHILDREN
Children are required to have tickets and separate seats. As a courtesy to audience members and performers, please use discretion regarding a young child's ability to sit quietly and enjoy a performance

CONCESSIONS
Beverages, alcoholic and non-alcoholic, as well as snack foods are available before performances and during intermission for all Jefferson Center Presents events. No food or drink is allowed in Shaftman Performance Hall.

SMOKING
Smoking is strictly prohibited in Shaftman Performance Hall and in Jefferson Center. Designated smoking areas are located outside the Campbell Avenue and Luck Avenue entrances.

LOST ARTICLES
Lost articles can be claimed at Jefferson Center Foundation offices, Suite 221, Monday - Friday, 8:30 a.m. - 5:00 p.m. Please call 540.343.2624.

LOCATION
Shaftman Performance Hall is Located in Jefferson Center in Downtown Roanoke. The main entrance to the Center faces Luck Avenue. The Box Office is located directly inside the main doors on the first floor, and Shaftman Performance Hall is located on the second floor of the facility. 

PARKING
Convenient parking is available for all Jefferson Center events. Parking staff will be on hand before, during, and after all performances.